Welcome to 2020
2019 was an interesting year. Definitely more dramatic than I typically like, but in the end, I’m in a good place, so I guess I really can’t complain. I’ve got my shop set up, and I am successfully serving my customers and keeping up with things, as far as I know. (Clients, if you’re reading this, please let me know if I’m not!)
So, what’s next, or what’s up for 2020? I do have some goals or plans.
I plan to spend more time keeping up with Salesforce updates and changes, so I can stay ahead of things for my customers. I haven’t done a great job on that over the past several months, because I’ve had this mindset that I needed to run very, very fast to keep up, and to have enough work available that I NEED to run very fast to keep up. But I really do think I will do better if I’m not always running full-tilt.
I need to visit my customers. It’s absolutely amazing to me that I have not even met some of my customers face-to-face. I think I’ll start in Texas, and then Florida, and then I guess the Carolinas, although I’ve seen y’all before, so I apologize for not prioritizing you, but I would like to see you again.
I plan to add at least 1, preferably 2, certifications to my resume, and quite a few more badges.
I also plan to participate in some local events, like Salesforce Saturdays and such. I’ve done them before, and they’re fantastic, but I’ve just gotten out of the habit. If you have suggestions, or events that you participate in, please let me know.
I think I will take on less project work in 2020 than I did in 2019, so that I can focus more on my existing customers, supporting them in the manner they deserve.
I think I will use more help from other folks in 2020. I will do my best to keep that from impacting quality, first by asking extremely-talented individuals (Veronica, I’m looking at you) to help me. But also this will allow me a bit more flexibility, so I can have MORE bandwidth to work with my clients, MORE time to do the things I mentioned above, and also MORE time to relax, hang out with my wife and my dogs, and keep my head screwed on straight. I don’t think I want to add actual headcount, but just work together with people I trust.
Lastly, while I did a good bit of charity work in 2019, I think I can do more. Salesforce also has their pro-bono program more fleshed-out by now, so I hope I can leverage that to help some people out.
Reading through that list, it sounds kind-of like I plan to slack off, but I actually plan to dial back, so that I can focus and concentrate. In any case, I wish you all a wonderful and prosperous 2020, full of joy and laughter, and perhaps even a puppy or two. Here’s a picture of my Pinscher, sunning himself in the back yard, to remind us of Summer. I hope that we have an opportunity to work together in this New Year, and more importantly to really connect.
